At the peak of the pandemic’s onset, NBI was losing 10 patients a day on average. As days turned into weeks, the situation became dire, not only for patients, but for physicians as well.

The technology industry, where I have spent my entire career, is in the business of selling solutions – solving business-related challenges like helping a company process forms more efficiently or making end-users more productive. I have loved being a part of companies creating real customer value for the last 25 years. Joining TigerConnect as their CMO, though, feels different and exciting in a new way: I’m joining a team that’s driving real, meaningful change in people’s lives – solving a set of interlocking problems that have affected the way healthcare gets delivered across the United States.

Teamwork is an essential part of the nursing profession and is vital to effective patient care. Nurses must establish a connection with not only their fellow nurses, but also other members of the care team, such as physicians, physical therapists, or social workers.

Clinicians who prioritize collaboration and enable secure, HIPAA-compliant messaging will deliver the best care, see higher staff satisfaction, achieve the best patient experience, and lower operating expenses.

There are four main factors by which patient satisfaction can be evaluated[4] include: Care, Empathy, Reliability, and Responsiveness. Read about the 12 methods hospitals can employ to target the four factors above and reduce patient churn.

With nurses at the forefront of healthcare, it’s critical to keep their needs, skills, and expertise in mind when building out your care delivery strategy.

For SDMI, TigerConnect Patient Engagement eliminated the possibility of patients lacking a referral and not receiving care, resolving frustrations, creating efficiencies, and improving the patient experience.

TigerConnect specializes in serving healthcare providers and ensures telehealth security with our easy-to use patient and clinical telecommunications platform. Request a demo today.

As a year filled with unprecedented shifts in care delivery, 2020 pointed to the obvious: technology and digital health strategies are set to grow as new healthcare IT trends in 2021. 

TigerConnect’s team (now with the addition of the Critical Alert team, includes seasoned veterans in alarm management) has the expertise, strategies, and technology to help guide hospitals in assessing their current state and pinpoint the problems that need to be addressed.