Author

Will O’Connor M.D.

CMIO at TigerConnect – Will O’Connor is an orthopedic surgeon by trade. He brings significant clinical experience and extensive knowledge of the inefficiencies plaguing our healthcare system from outdated technology to outmoded processes. He has helped large health systems, academic medical centers, and community hospitals leverage secure healthcare communication and collaboration to advance their clinical and financial goals.

Will O'Connor M.D.
Why EHR Communication Falls Short in Urgent Situations

Why EHR Communication Falls Short in Urgent Situations

EHR vendors advise against using EHR chat for urgent communications, and explicitly state that EHR chat should not be used for emergency communications. Care teams are only as fast as their communication tools allow them to be. To speed care delivery in an emergency, you need tools that go beyond clunky chat interfaces. A clinical communication and collabroation (CC&C) paltform helps hospitals achieve greater efficiency around critical response workflows (like code blue, sepsis, STEMIs, strokes, and critical labs) to ultimately deliver better care, faster.

Improving Patient Safety Through Unified Clinical Collaboration

Improving Patient Safety Through Unified Clinical Collaboration

Accurate and real-time communication across healthcare providers is critical to patient safety and care. Clinical communication and collaboration platforms offer providers the tools necessary to quickly identify and address risks, improve continuity of care, and increase the overall quality of service to patients.

3 Benefits of Advanced Clinical Workflows in Alarm Management

3 Benefits of Advanced Clinical Workflows in Alarm Management

TigerConnect Alarm Management and Event Notification benefits clinical teams by effectively routing alerts and alarms to the right staff member for response. By doing so, response times are faster, there are fewer unnecessary interruptions, and escalations to additional care team members can occur automatically if a response is not received. This helps IT teams by centralizing system administration, standardization of clinical system interoperability, scalability, and flexibility.

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