Case Studies

Tufts Medical Center staff discuss how TigerConnect allowed them to increase their OR first case on-time start rate by 70%, eliminate 17 different phone calls, improve their security practices, and communicate through EHR downtime.

Trinity Health System used TigerConnect to improve patient throughput, drastically improving communication and patient care. With TigerConnect, Trinity achieved an 86% reduction in left without being seen (LWBS) rates, a 0.9-day reduction in length of stay, and a 46% improvement in sepsis bundle compliance.

Geisinger embraced TigerConnect as an enterprise-wide initiative, with an aggressive onboarding. As Geisinger achieved a critical mass of usage across the enterprise, they began to bring care teams together in ways never imagined.

Mount Nittany Health used TigerConnect to improve cross-department connections and scheduling transparency and enhance communication and collaboration throughout the healthcare system. Using TigerConnect allowed Mount Nittany to reduce costs and save valuable resources by eliminating pagers and reducing the amount of time spent creating and maintaining physician and staff schedules….

Sharp Memorial Hospital used TigerConnect to optimize efficiency and streamline communication throughout the hospital. With TigerConnect, Sharp saw a 72% decrease in physician consult response times, a drop in ED response times from about 20 minutes to roughly three minutes, reduced ED wait times and overall improved patient throughput.

Trinity Health System used TigerConnect to improve patient throughput, drastically improving communication and patient care. With TigerConnect, Trinity achieved an 86% reduction in left without being seen (LWBS) rates, a 0.9-day reduction in length of stay, and a 46% improvement in sepsis bundle compliance.

Dr. Russ Kino, chief medical informatics officer at Providence Saint John’s Health Center, shares why the healthcare organization relies on TigerConnect to enhance efficiency, patient care, and overall clinical communication.

Dr. Matthew Colflesh, chief medical officer at Trinity Health System, discusses the importance of healthcare communication and how the organization leverages TigerConnect to place patients at the heart of their innovative matrix of care.

Turning Point, a pregnancy care clinic in Las Cruces, New Mexico, used TigerConnect to facilitate seamless communication, connecting patients and staff. Since implementing TigerConnect to improve communication workflows, Turning Point has increased the number of patients seen and reduced no-shows significantly.

University of Kansas Health System Orthopedics & Sports Medicine implemented TigerConnect Physician Scheduling. The solution greatly enhanced call communication between all providers, staff, and outreach locations.

Aegis Homecare and Hospice used TigerConnect to facilitate seamless communication within the entire organization, ensuring information flow regarding patient status. Aegis achieved higher HCAHPS scores and increased family satisfaction through centralized clinical communication and collaboration.

Innovation Care Partners tapped TigerConnect to provide their physicians with a tool to communicate securely and efficiently. Soon after, ICP realized TigerConnect helped reduce patient readmission rates and costs of care.

Learn how UMMS facilitates rapid inter-hospital ED transfers by automating workflows with the help of the TigerConnect Clinical Collaboration Platform.

Avita Home Health & Hospice chose TigerConnect Clinical Collaboration Platform and Physician Scheduling to replace their non-compliant and inefficient processes resulting in real-time, informed communication and time savings for both patients and caregivers.

The TigerConnect Clinical Collaboration Platform helped Baylor St. Luke’s Medical Center (BSLMC) deliver care faster when it was needed the most. BSLMC cut stroke treatment times in half through real-time communication and stroke alerts.

Salinas’ staff knew that they needed a secure communication and collaboration solution to improve communication and to improve care, but that could also handle physician scheduling needs. Salinas settled on TigerConnect for its message receipt, connectivity to its EHR, broadcast list capabilities, and more.

To manage the various layers of call between multiple locations, Eastern Oklahoma ENT chose TigerConnect Physician Scheduling because of its simplicity, straightforward interface, and cost-effective approach.

Cardiac Specialists needed a solution to track and manage call scheduling and provider requests. TigerConnect Physician Scheduling enabled staff to easily access schedules from anywhere.

Geisinger embraced TigerConnect as an enterprise-wide initiative, with an aggressive onboarding. As Geisinger achieved a critical mass of usage across the enterprise, they began to bring care teams together in ways never imagined.

Universal Health Services (UHS) leveraged TigerConnect’s advanced features and integrations to achieve a secure, enterprise-wide communication solution. Their goals included improving coordination, enhancing workflows, and providing better patient care.

Listen to Sanjay Muttreja, MD SFHM of Universal Health Services discuss how TigerConnect enables better communication and collaboration between care teams.

Looking to replace its legacy secure messaging system, Hosparus turned to TigerConnect for a more robust HIPAA-compliant solution that could easily integrate with its existing systems and provide a more user-friendly interface for quick implementation and adoption.

St. Luke’s University Health Network partnered with TigerConnect to improve their overall communication strategy while simultaneously exploring new opportunities and use cases for their teams, operations, and workflows.

St. Luke’s University Health Network partnered with TigerConnect to improve their overall communication strategy while simultaneously exploring new opportunities and use cases for their teams, operations, and workflows.

The TigerConnect solution for Ambre Associates, LLC., initially included an option for secure patient communication but the team found that using TigerConnect was also beneficial for sending referrals, clarifying information, supervising, and speaking to patients without relying on less secure communication methods.

AtHome Healthcare selected home health software from TigerConnect based on the platform’s value, security, privacy, and the ability to send HIPAA-compliant secure text messages to both clinicians and patients.

With TigerConnect Physician Scheduling, Alomere Health was able to eliminate the duplication and manual processing of on-call information. TigerConnect Physician Scheduling’s user-friendly system enables schedulers to create daily on-call rosters and integrate schedules with rule-based scheduling to create balance for providers.